FAQ'S  fequently asked questions


Do I need an appointment to try on wedding dresses at Melanie Jayne?

Yes. All brides wanting to try on bridal gowns will be required to book a bridal consultation.  A bridal consultation gives the bride, the one on one attention needed to help her find the perfect dress. At Melanie Jayne we are the actual bridal designers and manufacturers of all our gowns and have the knowledge and expertise to help you find or even design your dream gown.


How much does a consultation cost?


How long is my bridal consultation?


When should I book my bridal appointment?


Who do I bring to my bridal appointment?


What do I bring to my appointment?


How much does a wedding dress cost?


I have no idea what I want or what will look good on me?


How will I know, when I have found my dress?


When should I purchase or order my dress?


Can I take photographs during my bridal consultation?


How long does it take for my gown to arrive?


Do you have an alteration service?


Do you alter gowns brought from other stores?


How many fittings will I require?


Can I purchase off the rack?


What if I come from out of town?


How do I pay for my gown?


What Is your return/cancellation policy?


How will I transport my dress and how do I store it until my wedding day?


Do you offer a Steaming Service prior to my wedding day?


Do you have a Dressing Service?


Can I  purchase my dress on the internet?


Melanie Jayne pledges to help you find the most beautiful dress you will ever wear.