FAQ'S  fequently asked questions


Do I need an appointment to try on wedding dresses at Melanie Jayne?


How much does a consultation cost?


How long is my bridal consultation?


When should I book my bridal appointment?


Who do I bring to my bridal appointment?


What do I bring to my appointment?


How much does a wedding dress cost?


I have no idea what I want or what will look good on me?


How will I know, when I have found my dress?


When should I purchase or order my dress?


Can I take photographs during my bridal consultation?


How long does it take for my gown to arrive?


Do you have an alteration service?

Do you alter gowns brought from other stores?


How many fittings will I require?


Can I purchase off the rack?


What if I come from out of town?

Please let us know if you are coming from a distance. We are very honored to have you visit our beautiful store and want to give you the best of service. Your appointment will help us prepare for your consultation, so we can cover all the needs you may have on a sole visit. Melanie Jayne has a courier service that can deliver your gown to you once it has been fitted,  to save you the cost of another trip to our store.


How do I pay for my gown?


What Is your return/cancellation policy?


How will I transport my dress and how do I store it until my wedding day?


Do you offer a Steaming Service prior to my wedding day?


Do you have a Dressing Service?


Can I  purchase my dress on the internet?


Melanie Jayne pledges to help you find the most beautiful dress you will ever wear.