FAQ'S  fequently asked questions


Do I need an appointment to try on wedding dresses at Melanie Jayne?


How much does a consultation cost?


How long is my bridal consultation?


When should I book my bridal appointment?


Who do I bring to my bridal appointment?


What do I bring to my appointment?


How much does a wedding dress cost?


I have no idea what I want or what will look good on me?

A lot of brides tell us, “I have no idea what I want, or what style will suit me”. Our consultants are trained to help you find the right dress for your occasion and body shape. We will ask you a number of questions during your consultation that will help us to help you choose the perfect dress for your occasion. You may want a theme such as a rustic country wedding or a tropical beach wedding,  or you may even want to elope. Whatever you decide, your dress will help tell the story that you will share with your family and friends. With some careful planning and gathering of idea’s along the way, you will end with a unique fairytale that both of you will cherish.


How will I know, when I have found my dress?


When should I purchase or order my dress?


Can I take photographs during my bridal consultation?


How long does it take for my gown to arrive?


Do you have an alteration service?

Do you alter gowns brought from other stores?


How many fittings will I require?


Can I purchase off the rack?


What if I come from out of town?


How do I pay for my gown?


What Is your return/cancellation policy?


How will I transport my dress and how do I store it until my wedding day?


Do you offer a Steaming Service prior to my wedding day?


Do you have a Dressing Service?


Can I  purchase my dress on the internet?


Melanie Jayne pledges to help you find the most beautiful dress you will ever wear.