Polyester Satin Spandex, Nylon Lace
Delicate garment. Hand wash, or cold machine wash. Do not bleach or rub. Do not soak or wring. Line dry in shade. Do not iron.
Do not dry clean.
LINGERIE, FOOTWEAR, ACCESSORIES
- If your shoes, lingerie garments or accessories don't fit or not for you, and you wish to return them for a full refund or exchange (excluding the original shipping cost whether it be free or paid for by you) please email us to arrange for a Returns Authorisation Number.
- You must contact us within 2 business days of receiving your items, if you want to return them. Please email your name and reason for refund or exchange and order number to info@melaniejayne.com.au
- Items must be returned with all the original packaging and sent in a postie box (to avoid damage to the shoe box) via your choice of courier or post with a receivers signature as proof of delivery.
ITEMS THAT CANNOT BE RETURNED
- Items that are damaged, worn, washed, altered or have tags removed.
- Sale items
- Soiled shoes with footprints / scuff marks under foot or any other damage caused by you will not be eligible for return.
- Custom dyed shoes or handbags
Due to hygiene reasons the following items cannot be returned:
- Earrings
- Veils
- Briefs, hosiery.
- Garters
- Mens neckties & bowties
FAULTY ITEMS
- Items will be considered faulty if they are received damaged or have a manufacturing defect.
- Items damaged as a result of wear and tear are not considered faulty.
- Faulty items with be replaced or repaired or refunded depending on the fault.
- Melanie Jayne will cover the cost of shipping fees for the returned item, if we consider the item to be faulty.
